Data Privacy Policy

We collect personal data only when you choose to provide it, which may occur when you:

• Request a quote or make a booking.

• Contact us via WhatsApp, email, telephone, or through our web form.

• Browse our website, social media, or associated platforms.

Data We May Request

• Basic personal data: Full name, nationality, ID type, and ID or passport number.

• Contact information: Email address, telephone number, physical address.

• Travel details: Travel dates, itinerary, flights, accommodation, and special requirements.

• Payment data: Whenever necessary to process reservations, bookings, or deposits.

• Sensitive data: Only when strictly required to ensure your safety or the proper execution of the service (e.g., medical conditions/restrictions, permits for minors). In such instances, we will always request your explicit consent.

• Non-personal data: Cookies, browsing information, IP address, device type, or browser used.

The information collected is used exclusively for tourism and operational purposes, such as:

• Managing reservations, coordinating services, issuing receipts, and organizing your travel logistics.

• Communicating with you regarding itineraries, payments, confirmations, changes, or cancellations.

• Sending promotions, important notices, or tourism updates, provided that you have authorized it.

• Complying with legal or tax obligations inherent to tourism activities.

• Optimizing the user experience on our website through browsing and usability analytics.

By providing your data through our forms, digital channels, or direct communications, you accept this Privacy Policy.
You may withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

We implement technical and administrative measures to protect your information against unauthorized access, loss, or misuse.

• Only authorized personnel may access the data.

• When we share information with tourism providers (hotels, transport, guides, etc.), we do so sharing only the essential data required to fulfill the contracted service.

• Every provider we work with is committed to protecting the information under strict confidentiality agreements.

At Cusco Machupicchu Travel, we DO NOT sell or rent personal data.
We only share information when:

• It is essential to execute the trip or booked service.

• It is required by a competent authority.

• You expressly authorize it.

As a user or traveler, you may request:

• Access to all the data we hold about you.

• Rectification of incorrect or outdated information.

• Erasure of your data when it is no longer necessary.

• Objection to data processing if you believe it affects your rights.

• Withdrawal of consent for future communications.

To exercise any of these rights, you can write to us at: info@cuscomachupicchutravel.com

We retain your data only for as long as necessary to fulfill the service purposes and legal obligations.
Once this period has expired, the information will be securely deleted or anonymized.

Our website may use cookies and similar technologies to:

• Improve user experience.

• Remember browsing preferences.

• Analyze website performance.

• Optimize traveler-oriented content.

You can disable non-essential cookies through your browser settings; however, some features of the website may be limited.

This Privacy Policy may be updated due to regulatory changes or internal improvements.
The current version will always be available on our website, indicating the date of modification.